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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/3/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2473063
Date Received5/1/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with your lender or servicer
Sub-IssueTrouble with how payments are being handled
Consumer Complaint NarrativeI am a XXXX XXXX XXXX . I am counting on Public Service Loan Forgiveness in a few year s. I have done everything right. I consolidated under the Direct Loan program, and do Income Based repayment ( IBR ) while having to file my taxes " married
Company (To Which The Complaint Relates)AES/PHEAA
StateWI
Zip Code532XX
Any comments on this complaint?

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