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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/26/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2494995
Date Received5/26/2017
ProductStudent loan
Sub-ProductPrivate student loan
IssueDealing with your lender or servicer
Sub-IssueReceived bad information about your loan
Consumer Complaint NarrativeHello, After reading XXXX XXXX XXXX XXXX XXXX XXXX XXXX , I have found a few points that have been brought to my attention in regards to the paperwork issues and communication problemsI am having with XXXX and my Loan Servicing Agent ( A
Company (To Which The Complaint Relates)AES/PHEAA
StateMD
Any comments on this complaint?

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