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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/30/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2496732
Date Received5/30/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueIncorrect information on your report
Sub-IssueAccount status incorrect
Consumer Complaint NarrativeMy credit report was showing a few late payments in XXXX and XXXX . I filed a dispute because the account was in deferment/forbearance for the dates during which the alleged late payments occurred. I got a report from XXXX this morning stating that t
Company (To Which The Complaint Relates)AES/PHEAA
StateGA
Any comments on this complaint?

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