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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/4/2016
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1908592
Date Received5/4/2016
ProductBank account or service
Sub-ProductChecking account
IssueProblems caused by my funds being low
Consumer Complaint NarrativeWellsfargo delayed processing of smaller transactions in order to allow a larger XXXX to post and cause XXXX additional overdraft fees instead of XXXX. This means I 'm getting billed {$140.00} in fees instead of {$35.00}. The XXXX other transactions were
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)WELLS FARGO & COMPANY
StateAZ
Zip Code850XX
Any comments on this complaint?

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