U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 2/8/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2328412 |
| Date Received | 2/5/2017 |
| Product | Bank account or service |
| Sub-Product | Other bank product/service |
| Issue | Making/receiving payments, sending money |
| Consumer Complaint Narrative | I asked US Bank Home Mortgage for their help when I was 3 months behind in my mortgage as a result of being a XXXX and not having income ( unemployment ) during the months of XXXX, XXXX, and XXXX. XXXX XXXX requested assistance resulted in a XXXX XXXX off |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | U.S. BANCORP |
| State | OH |
| Zip Code | 441XX |
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