U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 2/22/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2355651 |
| Date Received | 2/22/2017 |
| Product | Bank account or service |
| Sub-Product | Other bank product/service |
| Issue | Account opening, closing, or management |
| Consumer Complaint Narrative | Our daughter worked for U. S. Bank Home Mortgage in XXXX, MN. She passed away unexpectedly on XX/XX/2016. We, her parents, were beneficiaries of her XXXX savings plan. We have collected the proceeds from that account. We have since received a XXXX which s |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | U.S. BANCORP |
| State | SD |
| Zip Code | 574XX |
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