Then - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	again. Same night
Consumer Consent Provided?	I called my bank
Complaint Submitted Via	TD Bank to begin the dispute process. I started my dispute from XX/XX/XXXX till today. During this time
Date Sent To Company	TD Bank cancelled by dispute twice. The first time they cancelled my dispute without a reason. The second time they cancelled because I did not submit my documents. However
Company Response To Consumer	I did submit my documents within TD Bank given time frame. Within few days after they cancelled my dispute
Timely Response?	they received my documents. Today
Consumer Disputed?	TD Bank said
Complaint Id	I have to settle the problem with the merchant myself.
Date Received	On XX/XX/XXXX
Product	I contacted the property manger as stated on XXXX website to cancel my reservation. Few days later
Sub-Product	XXXX/XXXX/XXXX
Issue	I called to check the status of my cancellation. They said they couldnt reach the hotel. I have to call the hotel to cancel directly. Same night
Sub-Issue	I called
Consumer Complaint Narrative	XXXX
Company Public Response	the hotel to cancel my reservation. The hotel put me on hold
Company (To Which The Complaint Relates)	then
State	hangs up on me. Right away
Zip Code	I called the hotel. They put me on hold and hang up on me