Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	3/29/2019
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3189959
Date Received	3/25/2019
Product	Checking or savings account
Sub-Product	Checking account
Issue	Problem with a lender or other company charging your account
Sub-Issue	Transaction was not authorized
Consumer Complaint Narrative	I have had to review my checking account for legal reasons in fine detail ... I dont have an account with Syncb Payment XXXX Georgia ... They have charged me {$100.00} on XXXX 2018 ... I have had hacking into my email, account and now also my checking acc
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	SYNCHRONY FINANCIAL
State	NJ