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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American, Servicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/10/2017
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2480604
Date Received5/10/2017
ProductDebt collection
Sub-ProductCredit card debt
IssueAttempts to collect debt not owed
Sub-IssueDebt was paid
Consumer Complaint NarrativeI was put on XXXX XXXX and knew I could not pay off my debts with the {$1300.00}. per month I would be receiving, so I took a second mortgage out on my home to pay off all my debts in order to make ends meet and support my grandson and I. I made my in
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateCA
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