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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/2/2017
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2719062
Date Received11/2/2017
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueFees or interest
Sub-IssueProblem with fees
Consumer Complaint NarrativeI got an Amazon only store card on XX/XX/XXXX got a bill made a payment of XXXX XXXX XXXX During the month of XXXX charges were made to my XXXXXXXX XXXX Card which was on file by not the Primary card on the Amazon account. So both accounts were put on hol
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateKS
Any comments on this complaint?

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