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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/10/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2726440 |
| Date Received | 11/10/2017 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose credit card or charge card |
| Issue | Problem with a purchase shown on your statement |
| Sub-Issue | Credit card company isn't resolving a dispute about a purchase on your statement |
| Consumer Complaint Narrative | In XXXX and part of XXXX I was out of town. I was paying my bills on XXXX/XXXX/XXXX. I opened up my Walmart MasterCard statement with the closing date of XXXX/XXXX/XXXX. I proceeded to write a check for the amount of {$3500.00} without looking at the enti |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
| State | AZ |
| Zip Code | 85356 |
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