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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company7/21/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2969548
Date Received7/21/2018
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueProblem with a purchase shown on your statement
Sub-IssueCredit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint NarrativeOn XX/XX/2018, I ordered a baseball bat on XXXX 's website from a 3rd party vendor called " XXXX ''. On XX/XX/2018, I received a XXXX XXXX XXXX XXXX from XXXX, something the company does not even sell and has absolutely nothing to do with baseball in an
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateDE
Any comments on this complaint?

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