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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 7/21/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2969619 |
Date Received | 7/21/2018 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Problem when making payments |
Sub-Issue | Problem during payment process |
Consumer Complaint Narrative | I have an account with Synchrony Bank for XXXX music store. I am trying to pay off some of the promotional balances on the card. I have several balances that are equal payment no interest and I specifically am trying to pay off a couple of those balances. |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | IN |
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