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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Slm Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?N/A
Complaint Submitted ViaReferral
Date Sent To Company3/14/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1824986
Date Received3/9/2016
ProductStudent loan
Sub-ProductNon-federal student loan
IssueCan't repay my loan
Sub-IssueCan't decrease my monthly payments
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)SLM CORPORATION
StateNJ
Zip Code077XX
Any comments on this complaint?

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