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Select Portfolio Servicing, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Older American |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 11/17/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 2211099 |
Date Received | 11/17/2016 |
Product | Mortgage |
Sub-Product | Conventional fixed mortgage |
Issue | Application, originator, mortgage broker |
Consumer Complaint Narrative | XXXX XXXX was trying to retrieve an original copy of his modification papers from his loan company SPS. According to SPS when they purchased the loan from XXXX. XXXX did not give us any paperwork because one of their reps said ( and its voice recorded ) i |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company (To Which The Complaint Relates) | SELECT PORTFOLIO SERVICING, INC. |
State | KS |
Zip Code | 661XX |
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