Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Santander Consumer Usa Holdings Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/11/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3122557
Date Received1/11/2019
ProductVehicle loan or lease
Sub-ProductLoan
IssueStruggling to pay your loan
Sub-IssueDenied request to lower payments
Consumer Complaint NarrativeTHE CAR WAS TOTAL LOST AND THE COMPANY STILL WANTS ME TO PAY MONTHLY PAYMENT.
Company (To Which The Complaint Relates)SANTANDER CONSUMER USA HOLDINGS INC.
StateMA
Zip Code016XX
Any comments on this complaint?