Pnc Bank N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Pnc Bank N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	7/27/2018
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2973772
Date Received	7/27/2018
Product	Credit card or prepaid card
Sub-Product	General-purpose credit card or charge card
Issue	Fees or interest
Sub-Issue	Problem with fees
Consumer Complaint Narrative	This complaint stems from simply switching one credit card for another at the PNC bank XXXX, MI branch. I requested my old account stay active to preserve my stellar payment history of over 30 years and to cancel auto-pay AFTER the last purchases were pai
Company (To Which The Complaint Relates)	PNC Bank N.A.
State	MI
Zip Code	497XX