Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ocwen Loan Servicing Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/21/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2447592
Date Received4/21/2017
ProductMortgage
Sub-ProductConventional fixed mortgage
IssueLoan modification,collection,foreclosure
Consumer Complaint NarrativeHello CFPB, My name is XXXX XXXX and XXXX XXXX and this is my story/complaint. Late last year in XXXX XXXX XXXX I was offered a permanent loan modification for my mortgage with servicer being Ocwen loan servicing. They ( Ocwen ) failed
Company (To Which The Complaint Relates)OCWEN LOAN SERVICING LLC
StatePA
Zip Code191XX
Any comments on this complaint?