Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	4/26/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2464391
Date Received	4/24/2017
Product	Debt collection
Sub-Product	Federal student loan debt
Issue	False statements or representation
Sub-Issue	Attempted to collect wrong amount
Consumer Complaint Narrative	Accepted a student loan for the spring of XXXX on XXXX XXXX , XXXX . All but {$90.00} went towards paying tuition at XXXX XXXX XXXX XXXX . On XXXX XXXX , I withdrew from classes, and moved back to XXXX , TX. I was told by the college that
Company (To Which The Complaint Relates)	NELNET, INC.
State	TX