Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/22/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2822076 |
Date Received | 2/22/2018 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Struggling to repay your loan |
Sub-Issue | Can't get other flexible options for repaying your loan |
Consumer Complaint Narrative | In XX/XX/XXXX I received notification from XXXX that my Income-Based Reduction payment plan was expiring. When I attempted in XX/XX/XXXX to re-apply I was denied an IBR plan and the reason stated was that I no longer qualified because the loan had to be p |
Company (To Which The Complaint Relates) | NELNET, INC. |
State | MI |
Zip Code | 483XX |
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