Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/22/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2821203 |
Date Received | 2/22/2018 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Struggling to repay your loan |
Sub-Issue | Can't temporarily delay making payments |
Consumer Complaint Narrative | I was an student in XXXX in XXXX Texas school close because fraud and they charging me the loan I was there around 9 months, I contact customer service and they say it will take them up to 18 month for an answer to move that of m credit report because in |
Company (To Which The Complaint Relates) | NELNET, INC. |
State | TX |
Zip Code | 750XX |
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