Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/22/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2942515 |
Date Received | 6/21/2018 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Problem with a credit reporting company's investigation into an existing problem |
Sub-Issue | Their investigation did not fix an error on your report |
Consumer Complaint Narrative | I have a loan with XXXX. I have always made my payments on time. For some reason I realized that there was a late payment on my credit report. As you can see, I have always had a stellar payment record with this company. I tried contacting both XXXX, XXXX |
Company (To Which The Complaint Relates) | NELNET, INC. |
State | TX |
Zip Code | 761XX |
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