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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/12/2016
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1922845
Date Received5/12/2016
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with my lender or servicer
Sub-IssueKeep getting calls about my loan
Consumer Complaint NarrativeI received a letter from XXXX XXXX which was an offer to settle my student debt. When I called the given number on the letter they proceeded to transfer my call and then giving me another phone number to call to settle my debt. I do have the letter they m
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateAR
Any comments on this complaint?

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