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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/20/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id2301937
Date Received1/20/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueCan't repay my loan
Sub-IssueCan't decrease my monthly payments
Consumer Complaint NarrativeI have just found out that the company that has my student loans is being sued by several states and your agency as well. My loans are held by Navient. I have the same complaint as others have voiced about not having been given any information about incom
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateNM
Zip Code880XX
Any comments on this complaint?

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