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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/9/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 2337512 |
Date Received | 2/9/2017 |
Product | Student loan |
Sub-Product | Non-federal student loan |
Issue | Dealing with my lender or servicer |
Sub-Issue | Trouble with how payments are handled |
Consumer Complaint Narrative | I 've been paying on my student loan since 2007 at 9.5 % interest to Navient ( Account # XXXX ). I called them about 2 months ago when I noticed not even half of my average $ XXXXmnth payment is going towards interest. They were aloof and never acknowledg |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | CA |
Zip Code | 921XX |
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- WELLS FARGO & COMPANY
- PORTFOLIO RECOVERY ASSOCIATES INC
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- JPMORGAN CHASE & CO.
- PAYPAL HOLDINGS INC.
- 1st Franklin Financial Corporation
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- SUNTRUST BANKS, INC.
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- LoanCare, LLC
- FIFTH THIRD FINANCIAL CORPORATION
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