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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/24/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2464732
Date Received4/24/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with your lender or servicer
Sub-IssueDon't agree with the fees charged
Consumer Complaint NarrativeI received the loan in XXXX and it has been sold several times, from XXXX , XXXX , XXXX XXXX XXXX XXXX , XXXX and no w Naviet, a nd the loans went from Stafford t o private without me knowing, they have gone from subsidized to unsubsidized
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateMI
Zip Code48332
Any comments on this complaint?

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