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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 5/27/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2495799 |
Date Received | 5/27/2017 |
Product | Student loan |
Sub-Product | Private student loan |
Issue | Dealing with your lender or servicer |
Sub-Issue | Don't agree with the fees charged |
Consumer Complaint Narrative | I started to pay more toward my variable interest rate private loan and for the last 3 payments, my interest rate has been increased. It 's as though they see that I 'm starting to pay more and are each subsequent payment increasing the rate to discour |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | DC |
Zip Code | 200XX |
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