Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/5/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2897606
Date ReceivedOne such offer broke down my student loan payments
Productwhich I will submit below. I have paid more on this loan then they disbursed. Ive been paying on this loan for nearly 10 years and I still owe over 23
Sub-Product000.00! They only disbursed XXXX! How is this even legal!? By the time Im done with income repayment plan
IssueI will have paid over 50
Sub-Issue000. Because they allow the interest rates to fluctuate. Im beyond frustrated and cant get help because its private school loan. Im glad XXXX went down as I never did find good steady work with XXXX and they never did really help with job placements or r
Consumer Complaint Narrativegetting a good solid paying job in massage therapy where you can actually pay your bills. I honestly believe schools like XXXX and Navient are in on it together and both benefit greatly by XXXX over young adults and getting them into mountains of debt."
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateIN
Any comments on this complaint?