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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Money Source, The - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/9/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2869791
Date Received4/9/2018
ProductMortgage
Sub-ProductFHA mortgage
IssueApplying for a mortgage or refinancing an existing mortgage
Consumer Complaint NarrativeRecently I noticed that XXXX XXXX had not released my mortgage payment to TheMoneySource as scheduled. I called in onXX/XX/XXXX as soon as I was aware and before TheMoneySource contacted me in regards to my payment. I made a payment over the phone and exp
Company Public ResponseCompany believes complaint caused principally by actions of third party outside the control or direction of the company
Company (To Which The Complaint Relates)MONEY SOURCE, THE
StateNJ
Zip Code071XX
Any comments on this complaint?

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