Mohela - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Mohela - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent not provided
Complaint Submitted Via	Web
Date Sent To Company	9/2/2015
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1548679
Date Received	9/2/2015
Product	Student loan
Sub-Product	Non-federal student loan
Issue	Dealing with my lender or servicer
Sub-Issue	Trouble with how payments are handled
Company Public Response	Company believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)	MOHELA
State	MD
Zip Code	208XX