Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Loandepot.com, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/21/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2354582
Date Received2/21/2017
ProductMortgage
Sub-ProductFHA mortgage
IssueApplication, originator, mortgage broker
Consumer Complaint NarrativeDuring this past year, I determined that I would like to do a cash-out refinance of my FHA mortgage. Interest rates it seemed were at a great level. I had bought my home in XXXX of 2010 and i knew it had greatly increased in value. I began the process in
Company Public ResponseCompany believes complaint caused principally by actions of third party outside the control or direction of the company
Company (To Which The Complaint Relates)loanDepot.com, LLC
StateMI
Zip Code481XX
Any comments on this complaint?