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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2472714
Date Received5/2/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueTrouble using your card
Sub-IssueCredit card company won't increase or decrease your credit limit
Consumer Complaint NarrativeI have a credit from chase@XXXX limit issued from XXXX to XXXX. went to use card but card was expried, with out me being aware of it. chase knowing about this did not send me a knewn card. made all my payments on time. talk WITH DIFFERRNT MANGERs .They as
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateLA
Zip Code707XX
Any comments on this complaint?

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