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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/3/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2473555
Date Received5/3/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueApplying for a mortgage or refinancing an existing mortgage
Consumer Complaint NarrativeI applied for a re-finance with Chase Bank and was pre-approved starting XXXX XXXX XXXX . The amount was $ XXXX XXXX 3.50 % XXXX points 20 Year Fixed Loan re-finance. Any information they requested I gave them back within 48 hours. Its starte
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateNY
Zip Code103XX
Any comments on this complaint?

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