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Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 8/22/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2997228 |
Date Received | 8/22/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Fees or interest |
Sub-Issue | Charged too much interest |
Consumer Complaint Narrative | I believe Chase is violating federal law in how payments are applied. According to the Credit Card Act of 2009, lenders are required to apply payments in excess of the minimum payment to the balance with the highest interest rate first. This hasnt happen |
Company (To Which The Complaint Relates) | JPMORGAN CHASE & CO. |
State | TN |
Zip Code | 37067 |
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