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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/2/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3063499
Date ReceivedTo compensate the estimated 50
Product000 XXXX and XXXX borrowers who paid higher rates and fees than similarly situated white borrowers
Sub-ProductCHASE has agreed to create a settlement fund in the amount of approximately {$53.00} XXXX. CHASE has further agreed to retain an administrator to manage the settlement fund and to locate borrowers who may qualify for compensation. Borrowers who are XXXX
Issueor can contact the United States Attorneys Office directly
Sub-Issueby contacting the Civil Rights Complaint Line at ( XXXX ) XXXX
Consumer Complaint Narrativeusing the Civil Rights Complaint Form available on the United States Attorneys Offices website http : //www.justice.gov/XXXX or by sending a written claim"
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateMO
Zip Code640XX
Any comments on this complaint?

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