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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/5/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3066343
Date Received11/5/2018
ProductVehicle loan or lease
Sub-ProductLoan
IssueStruggling to pay your loan
Sub-IssueLoan balance remaining after the vehicle is repossessed and sold
Consumer Complaint NarrativeSubject : Complaint Hi we have an auto loan with Chase Auto Finance. I would like to file a complaint. When my husband became ill and out of work we began missing payments. We contacted them and there was little they could do. We sent payments as we could
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateCT
Any comments on this complaint?

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