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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/8/2018
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3069040
Date ReceivedWhen I expressed urgency and asked why I was given inaccurate information
Productfrom Chase on 3 separate occasions
Sub-ProductI was told that though I was justified for being angry
IssueIt was not our intention to lie. I would prefer that my financial intuitions intentionally did not lie to me
Sub-Issueand I am shocked by the entitlement of Chase
Consumer Complaint Narrativeand want to take any action available to hold them responsible for their poor customer service practice and aloof willingness to act fraudulently on such an insignificant matter."
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateCA
Zip Code946XX
Any comments on this complaint?

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