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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Great Lakes - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent not provided
Complaint Submitted ViaWeb
Date Sent To Company3/16/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id2390446
Date Received3/16/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with my lender or servicer
Sub-IssueNeed information about my balance/terms
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)GREAT LAKES
StateNC
Zip Code27401
Any comments on this complaint?

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