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Genesis Lending - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | N/A |
|---|---|
| Complaint Submitted Via | Phone |
| Date Sent To Company | 5/4/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1354132 |
| Date Received | 4/29/2015 |
| Product | Student loan |
| Sub-Product | Non-federal student loan |
| Issue | Dealing with my lender or servicer |
| Sub-Issue | Don't agree with fees charged |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company (To Which The Complaint Relates) | Genesis Lending |
| State | CA |
| Zip Code | 95111 |
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