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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

General Motors Financial Company, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/22/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2789930
Date Received1/22/2018
ProductVehicle loan or lease
Sub-ProductLease
IssueManaging the loan or lease
Sub-IssueProblem with additional products or services purchased with the loan
Consumer Complaint NarrativeI need GM Financial to provide registration paperwork relating to our leased vehicle. Their phones and websites were closed for a systems upgrade but were supposed to functional on XXXX XXXX. My daughter has been trying to contact them since that date wit
Company (To Which The Complaint Relates)GENERAL MOTORS FINANCIAL COMPANY, INC.
StateNY
Zip Code146XX
Any comments on this complaint?

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