Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

General Motors Financial Company, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/9/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3095622
Date Received12/9/2018
ProductVehicle loan or lease
Sub-ProductLease
IssueProblems at the end of the loan or lease
Sub-IssueTermination fees or other problem when ending the lease early
Consumer Complaint NarrativeI submitted previous complaints to CFPB outlining the unethical behavior of GM Financial in handling my termination of car lease. GM Financial has not addressed any of the core issues associated with my complaint. CFPB terminated both complaints for some
Company (To Which The Complaint Relates)GENERAL MOTORS FINANCIAL COMPANY, INC.
StateAE
Zip Code9128
Any comments on this complaint?