Consumer Complaint Database at the Consumer Financial Protection Bureau

Rechercher dans:
Afficher les résultats contenant...

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Frost Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/9/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3041503
Date Received10/9/2018
ProductPayday loan, title loan, or personal loan
Sub-ProductPersonal line of credit
IssueGetting a line of credit
Consumer Complaint NarrativeI talked with personal loan rep at Frost Bank and completed application by phone. I have excellent credit and they called back claiming they were unable to open my XXXX XXXX file. I contacted XXXX XXXX and they claimed there was nothing wrong with my acco
Company (To Which The Complaint Relates)FROST BANK
StateTX
Zip Code77085
Any comments on this complaint?