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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

First Associates Loan Servicing Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/17/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1922830
Date Received5/12/2016
ProductStudent loan
Sub-ProductNon-federal student loan
IssueDealing with my lender or servicer
Sub-IssueDon't agree with fees charged
Consumer Complaint NarrativeThis is my 2nd complaint to be filed by me for the Peaks Loan. My first was for the fact that I did n't know who the heck they were or what they were since I signed an agreement with XXXX XXXX to service my temporary school credit. After establishing that
Company Public ResponseCompany believes complaint caused principally by actions of third party outside the control or direction of the company
Company (To Which The Complaint Relates)First Associates Loan Servicing LLC
StateOH
Any comments on this complaint?

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