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Experian Information Solutions Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/3/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2895622 |
| Date Received | 5/3/2018 |
| Product | Credit reporting, credit repair services, or other personal consumer reports |
| Sub-Product | Credit reporting |
| Issue | Problem with a credit reporting company's investigation into an existing problem |
| Sub-Issue | Their investigation did not fix an error on your report |
| Consumer Complaint Narrative | Experian refuses to delete this fraudulent account from my credit file from XXXX XXXX XXXX which was unverified and deleted by XXXX |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | Experian Information Solutions Inc. |
| State | NC |
| Zip Code | 283XX |
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