Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/8/2017
Company Response To Consumer	Closed with explanation
Timely Response?	No
Consumer Disputed?	N/A
Complaint Id	2723527
Date Received	11/8/2017
Product	Credit reporting, credit repair services, or other personal consumer reports
Sub-Product	Credit reporting
Issue	Credit monitoring or identity theft protection services
Sub-Issue	Didn't receive services that were advertised
Consumer Complaint Narrative	I currently subscribe to Equifax credit monitoring. There product has continuously not worked. I have emailed them twice, called, and chatted. They keep stating issues with their system. I said then I would like to cancel my subscription and receive a ref
Company (To Which The Complaint Relates)	EQUIFAX, INC.
State	CA
Zip Code	930XX