Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Encore Capital Group Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/2/2016
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1906718
Date Received5/2/2016
ProductDebt collection
Sub-ProductCredit card
IssueFalse statements or representation
Sub-IssueAttempted to collect wrong amount
Consumer Complaint NarrativeI have been going and going around with this company since XXXX 2015. I have paid this debt in full to them. I have sent copies of all my payments to them by fax, called to discuss this 9 times and never get it resolved. I never get calls back and get dif
Company (To Which The Complaint Relates)ENCORE CAPITAL GROUP INC.
StateOH
Zip Code440XX
Any comments on this complaint?