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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Tags | Older American, Servicemember |
|---|---|
| Consumer Consent Provided? | Consent provided |
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/4/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2196594 |
| Date Received | 11/4/2016 |
| Product | Mortgage |
| Sub-Product | Conventional fixed mortgage |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | I am registering this complaint against Ditech LLC. We had a loan with this company which was paid off on XXXX/XXXX/2016. They sent a check for the escrow funds they were holding in trust. However, the check was payable to myself and my husband who had pa |
| Company Public Response | Company believes complaint represents an opportunity for improvement to better serve consumers |
| Company (To Which The Complaint Relates) | Ditech Financial LLC |
| State | CA |
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- U.S. BANCORP
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