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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/29/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2496140
Date Received5/29/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueStruggling to pay mortgage
Consumer Complaint NarrativeIn XX/XX/XXXX due to the downturn in the oil industry we entered in a forebearance plan with our mortgage servicer Ditech Financial..we had 6 trial pay ments that would end in XX/XX/XXXX at which point as part of the forbearance we could pay a ba
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)Ditech Financial LLC
StateWY
Any comments on this complaint?

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