Conserve - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Conserve - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	7/5/2016
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1997306
Date Received	7/5/2016
Product	Debt collection
Sub-Product	Non-federal student loan
Issue	False statements or representation
Sub-Issue	Attempted to collect wrong amount
Consumer Complaint Narrative	Conserve claimed that I authorized repeated payments, and they continued to take monthly payments out of my account, they also lied about previous payments.
Company (To Which The Complaint Relates)	ConServe
State	CO
Zip Code	802XX