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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/20/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2819087
Date Received2/20/2018
ProductMoney transfer, virtual currency, or money service
Sub-ProductDomestic (US) money transfer
IssueMoney was not available when promised
Consumer Complaint NarrativeOn XX/XX/XXXX i did a wire transfer from XXXX XXXX XXXX, on XX/XX/XXXX i opened the case with coin base about the missing wire.. and called them ..Due the miss match on the name of the account they send me a mail that a refund has been processed..but sti
Company (To Which The Complaint Relates)Coinbase, Inc.
StateVA
Zip Code201XX
Any comments on this complaint?

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